DELIVERY WITHOUT DIGITAL BARRIERS
Accessibility Statement
Last updated:
Flux Drop is committed to accessible customer service and digital experiences. We aim to meet WCAG 2.0 Level AA and continuously remove barriers across account, parcel, courier, support, and policy flows.
Flux Drop is operated by FLUX DROP, an Ontario sole proprietorship registered under Ontario BIN 1001641803.
Current accessibility features
- Keyboard-visible focus, skip links, semantic headings, labels, status announcements, and reduced-motion support.
- Responsive text and layouts, high-contrast themes, large touch targets, and controls that do not rely on colour alone.
- Manual alternatives to voice, camera, and location features where the workflow allows.
- Accessible HTML policy pages and support for alternate formats on request.
Maps and live status
Maps supplement written addresses, parcel status, courier details, distance, and route information. If a map or live visual cannot be used, contact support for an accessible alternative.
Feedback and formats
To report a barrier, request an accessible format or communication support, or ask about our accessibility policies, email support@flux-drop.com. Tell us the page or task, the barrier, your preferred format, and how to contact you. We will consult with you and respond as soon as practicable.